Day 12: 25 Days of NSHC Christmas

Day 12 of the 25 Days of NSHC Christmas is all about Communication! This blog will teach you how to identify your communication style and give you a leg-up when trying to identify the communication style of others!

Ask yourself these two questions:

  1. Am I “direct” or “indirect” in my communication when engaging another?
  2. Do I convey a “supportive” position when listening to another person?

What is Direct vs. Indirect communication?

  • Direct
    • Talks
    • Expresses opinions
    • Faster, louder speech
    • Impatient
  • Indirect
    • Listens
    • Reserved
    • Slower, quieter speech
    • Patient

What is Supporting vs. Controlling communication?

  • Supporting (People-Oriented)
    • Shares personal feelings
    • Informal speech
    • Contact oriented
    • Active facial expressions
  • Controlling (Task-Oriented)
    • Limited sharing of personal feelings
    • More formal speech
    • Non-contact preferred
    • Uses few facial expressions

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